DIRECTOR OF OPERATIONS
In developing The Massachusetts Family Law Group, Attorney Irwin M. Pollack knew the firm needed a leader on the inside who would be considered the rock star of the firm, complete with adoring employees, treasured clients and, in some cases, the ability to stand up to him and convince him that he should handle the law and clients on the outside while somebody should navigate the business on the inside.
When Rita DeMilia joined the firm, Attorney Pollack announced her arrival by saying, “Throughout history, certain people have plied their knowledge of business to help others learn the ins and outs of success. They’ve stepped inside companies to offer wisdom about time management, human relations, slashing costs, or motivating the troops. While law firms have yet to be run as businesses first, MFLG must be a leader in this arena, and when it comes to Rita DeMilia’s track record, she’s going to help our lawyers, clients and business model make it to the top.”
Rita has an impressive 20 year background in business management. And while her background is in the manufacturing and distribution industries, Attorney Pollack was impressed with her desire, and ability, to work under enormous pressure to produce results. On her first interview, Pollack remembers how Rita said, “Anything – an idea, a tool, a word – that can keep us ahead of the pack is fair game.”
On a daily basis, Rita admits that she gets paid to analyze complex situations and recommend a course of action. On top of that, Attorney Pollack wants answers, not a long story. He and the firm focus on courses of action and solutions they can implement tomorrow, not a 300 page book. That’s why Rita DeMilia was put at the top of the pack.
Having been through the divorce process herself, and being a single mother of two young children, Rita was both intrigued and touched by the fact that Attorney Pollack puts the best interest of the children first. Somewhere throughout every day, you will hear her say, “Don’t forget, it’s all about the children!”